Shipping policy
Processing Time Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Times Delivery typically takes 7–15 business days depending on your location. International shipping may take longer due to customs processing.
Shipping Rates Shipping costs are calculated at checkout based on your location and order size. We may offer free shipping promotions from time to time.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status.
Lost or Delayed Packages If your package hasn't arrived within the estimated delivery window, contact us at contact@realdrgroot.com. We'll work with the carrier to locate your order or arrange a replacement/refund.
Customs and Duties International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Contact For any shipping questions, reach us at contact@realdrgroot.com.